Reverie Moments Order Process

I. WHEN TO ORDER?

Although most orders take about a month, we recommend placing your order at least 1.5 – 2 months before your desired delivery date. 

This allows sufficient time for proof revisions, specialty finishes, hand-drawn portrait illustrations (if applicable), and any unforeseen delays. We also recommend ordering 10–20 extra to avoid reordering shipping costs.

II. WHAT HAPPENS AFTER ORDERING?

For invitations and wedding menus, please complete the wording form in your order confirmation email (Check your spam folder as well). 

For wedding favors and signage, if your customization details are provided on the product page, simply wait for your first proof.

III. WHEN WILL I GET MY FIRST PROOF?

First proof will be emailed after we receive your details. 
Personalized wording: 2–3 business days (BD)
Custom illustration: Minimalist 5–7 | Realistic 7–9 BD
May take longer during busy seasons.

IV. CAN I REQUEST CHANGES?

Yes! We offer up to 3 rounds of minor revisions, including wording, color adjustments, and small illustration changes.
Each revision round takes 1–2 business days.
Major changes may require an additional fee. The layout and design style remain fixed.

V. PRODUCTION

After design approval, we will begin the production process:
Standard (rectangular): 7–10 Business days (BD)
Die-cut (shaped) / Special Finishes: 10–14 BD
Special finishes include handcrafted details, foil stamping, and more.

VI. SHIPPING

International Shipping from Taiwan
Free Shipping on orders over $300 (Asia) ・$600 (Worldwide)

Asia 2–3 business days (BD)
United States Standard: 6–10 BD・ Express: 2–4 BD
Rest of the world Standard: 4–8 BD・Express: 2–4 BD

Free shipping applies to Standard shipping only.
Shipping times may vary by destination and holidays. Delivery times are determined by the courier and are beyond our control.